Almost 180 NSW Cruise Ambassadors are being recognised during National Volunteer Week for contributing almost 2,000 hours of their time this past cruise season to welcoming the more than 785,000 passengers ashore in Sydney, Newcastle and Eden.
City of Sydney Cruise Ambassadors Michael, Jenifer and Elaine
On busy cruise ship days, the Cruise Ambassadors provide a warm Aussie welcome to passengers, helping with directions to transport and accommodation, the best places for food and drinks, and recommending “must do” local experiences.
Port Authority of NSW General Manager Cruise Martin Bidgood said National Volunteer Week was an opportunity to not just acknowledge the hard work of our Cruise Ambassadors but to recognise the massive difference it makes to the overall experience for tourists visiting NSW.
“The Ambassadors provide thousands of cruising visitors to our cities and towns with the kind of personal welcome that can absolutely shape their overall experience into something very special,” Mr Bidgood said.
“Many of our Cruise Ambassadors are often here for an early start before ships arrive, ready to welcome the arriving passengers with a smile and a helping hand.
“If you’ve ever wondered who the friendly faces in bright red coats are around Sydney, Newcastle or at the Port of Eden, they’re the wonderful volunteers who share their local knowledge, give their time generously, and help visitors feel at home the moment they arrive.”
City of Sydney Cruise Ambassador Michael said a lifelong love of ships and cruising led him to become a volunteer three years ago.
“I went on my first cruise when I was 11 years old, with my parents,” he said.
“That cruise departed from the Overseas Passenger Terminal, where I now meet passengers from around the world.”
“The best part of volunteering is meeting people and working with other ambassadors. You meet visitors from all over the world, some who speak English, and some who don’t – which can make it quite fun trying to communicate with each other.”
Port Authority works with local partners including City of Sydney, Bega Valley Shire Council, Cruise Eden and Newcastle Tourism Industry Group to support the Cruise Ambassador programs.
Port Authority of NSW say they thank all Cruise Ambassadors for their dedication and support during the cruise season.
For more information, visit www.portauthoritynsw.com.au
